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Membership Services Executive job in Austin

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Austin FC jobs

Austin Austin FC


1) --- TO VIEW EMPLOYER PROFILE and JOBS LIST --- Click the Name Link or Logo
Job Posting Date:  04/29/2024
Employer Name:  Austin FC
Job Position Type:  Full-time Regular
Job Ref. #:  2078926
Employer Type:  For-Profit Employer
Industry:  Sports Entertainment
Job Skills Category:  Account Management
Sales-Sales Support

2) --- JOB LOCATION (FOR THIS ROLE) --- CLICK "Show on map" LINK
Onsite-Remote Status:  Onsite Position
Texas Region:  Central Texas
City:  Austin
State:  Texas - TX
Map - Work Location: 
700 Performance Dr, Austin, TX 78753, USA (Show on map)

3) --- WORK SCHEDULE INFO & SPECIAL CONDITIONS
Travel Requirements:  No Travel
Days X Hours per Week:  5days X 40hrs
Work Shift:  DAYS / 1st SHIFT
Work Week Format:  Weekdays Primarily
Job Special Conditions:  Overtime-As Needed
Holiday Work-As Needed
Weekends-As Needed
Work Days-Primary:  Work Days Will Vary
Work Hours-Primary:  Work Hours Will Vary

4) --- HEALTH COVERAGE BEGINS DATE - PTO & JOB PERKS - INCENTIVES INFO
Health Coverage Begins:  Employer Hasn't Provided Info Yet
Paid Time Off:  Employer Hasn't Provided Info Yet

5) --- JOB CLASSIFICATION & COMPENSATION INFO
Compensation Type:  Employer Hasn't Provided Info Yet
Compensation Range:  Comp Range Not Provided Yet
Background Check:  Background Check Required

6) --- JOB DESCRIPTION & REQUIREMENTS

 

Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.
Austin FC is actively seeking a driven and motivated Membership Services Executive to assist in managing and delivering superior service to the Austin FC season members. 

In this role, you will be responsible for connecting the Club with the Austin community to promote the Austin FC brand while building and maintaining relationships with the Austin FC season members. You will also participate in key marketing campaigns to educate the Austin community on Austin FC products. 
Each Membership Services Executive will be part of a team that will develop and execute effective renewal strategies to deliver memberships and programs in order to meet the needs of members of the Austin community to achieve both their objectives as well as Austin FC’s objectives for awareness, engagement, and continued support. 

The position is based in Austin, TX and the role will be in-person at Austin FC’s main office.

Are You Someone That:
·        Has a positive attitude, strong work ethic and passion for selling?
·        Is goal oriented and driven to succeed?
·        Is motivated by understanding a client’s needs and crafting creative solutions to meet those needs?
·        Understands the need to partner with (and support) non-revenue-generating departments?
·        Thrives in a culture of high performance and continuous improvement that values learning and quality?
·        Consistently prioritizes projects, meetings and fast-changing schedules while remaining productive and professional?   
·        Enjoys being challenged and has a desire to develop innovative, positive outcomes? 
·        Is agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization?
·        Works well within in a collaborative, team-driven, and goal-based environment? 
 
You Will:
·        Manage and build relationships with current season members as well as create new opportunities for season members, future referrals and waitlist; and
·        Service current and prospective season members on matchdays; and
·        Be responsible for reaching or exceeding individual renewal and touchpoint goals; and
·        Generate new premium hospitality and group sales revenue through referrals, self-prospecting, and leveraging relationships to reach or exceed new sales goals; and
·        Utilize Salesforce CRM to log interaction with clients to enhance sales and service efforts.
 
You Have:
·        Demonstrated service experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives
·        High proficiency in relationship building, relationship management and networking skills
·        Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans
·        A commitment to diversity and inclusion both internally and externally 
·        Demonstrated ability to communicate effectively using a variety of media with diverse audiences
·        English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages – even better
·        An outstanding work ethic and attention to detail
·        Proficiency in Microsoft applications and CRM systems. Proficiency in SalesForce
·        Prior sports and entertainment industry experience a plus, but not required
·        Bachelor’s Degree required
 
Other Details:
·        It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.  
·        All selected candidates are subject to passing a background check prior to employment.
·        Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.


THIS JOB APPLIES DIRECTLY TO THIS EMPLOYER
ref: (2078926) 17 days ago
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